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You can return an item for an exchange or a refund with 14 calendars days from the date you received it.
To be eligible for a return or an exchange, the item must be in the original packaging and in the same condition that you received it. We can process returns/exchanges only for items with original invoice as a proof of purchase.
Please notify us via our contact form regarding your intention to return/exchange an item. Please include your name, order number, order date, name of the item that you would like to return and indicate if you would prefer a refund or an exchange. For an exchange, please indicate the replacement item(s).
Once we receive your returned item, we will inspect it and notify you on the status of your refund/exchange.
If your return is approved, and you indicated that you want a refund, we will initiate a refund to your original method of payment. You will receive a credit within a certain amount of days, depending on your card issuer’s policies. Please note that for a refund for the full value of the goods returned, excluding the shipping charges. Shipping charges are not refundable.
143 Country Run Drive
Coatesville, PA 19320
When returning goods, you are required to pay for shipping charges. Please choose a tracking method of shipment and keep the tracking number provided by the carrier. We cannot process your return until we receive the goods.
Please note that the terms outlined above apply for our retail customers. If you are our Dealer, please see Dealer Account Terms and Conditions.
If you have any questions, please contact us.